The rules for using 1st Step's app, subscriptions, and Lifetime Access.
By creating an account or using the 1st Step mobile application ("the App", "the Service"), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the App.
The App is intended for users capable of entering into a binding agreement under the laws of their country of residence. If you are under the age of legal majority in your jurisdiction, you should only use the App with the involvement and consent of a parent or legal guardian.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information when creating an account and to notify us promptly of any unauthorized use of your account.
All learning paths, lessons, videos, projects, and other materials made available through the App are provided for educational purposes. While we work to keep content accurate and up to date, we do not guarantee any specific outcome, income, job offer, or employment result from completing any course, path, or challenge.
The App provides access to digital educational content and features delivered electronically. No physical goods are sold or shipped. Access to paid content is granted to your account upon successful payment and remains tied to that account. See our Shipping Policy for details.
The App offers recurring subscription plans (monthly, 3-month, and annual) as well as a one-time "Lifetime Access" purchase — see current Pricing. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date, through the billing/payment method used to purchase them. Lifetime Access is a single, non-recurring payment that grants access to the content and features included in the Lifetime plan at the time of purchase, for as long as the App and the underlying service remain operational, with no further recurring charge.
Payments are processed through third-party payment providers (including, where applicable, app-store billing systems and Paymob for card-based payments in Egypt). We do not store your full card details on our servers — these are handled directly by the payment provider in accordance with their own security standards. Prices are displayed in Egyptian Pounds (EGP); the amount actually charged is the amount confirmed at checkout.
You agree to use the App only for lawful, personal, non-commercial learning purposes, to keep your login credentials secure, and to respect other members of the community features within the App.
You may not: share your paid account access with others; attempt to copy, redistribute, resell, or publicly republish App content without written permission; reverse-engineer or interfere with the App's security or infrastructure; use the App to harass, abuse, or harm other users; or upload unlawful, offensive, or infringing content to any community or social feature.
All course content, text, graphics, logos, the "1st Step" name and brand, and software within the App are the property of 1st Step or its licensors and are protected by applicable intellectual property laws. Purchasing a subscription or Lifetime Access grants you a personal, non-transferable license to use the content for your own learning — it does not transfer ownership of any content to you.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent payment activity, or misuse the App's community or AI mentor features. You may also request deletion of your account at any time from within the App's settings.
We aim to keep the App available at all times but do not guarantee uninterrupted access. The Service may occasionally be unavailable due to maintenance, updates, or circumstances outside our reasonable control.
To the maximum extent permitted by law, 1st Step shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the App, including any loss of income, opportunity, or data, beyond the amount you actually paid for the relevant subscription or purchase.
We may add, modify, or remove features, content, or pricing at any time. Where a change materially affects a paid plan you are actively subscribed to, we will make reasonable efforts to notify you in advance.
See our Refund Policy for how refund requests are handled for subscriptions and Lifetime Access.
Questions about these Terms can be sent to crabdo41@gmail.com or by phone at 01124973609. Business address: Maadi, Cairo, Egypt.